Following the grand opening of our extraordinary Little Axe Health Center, there are some equally important changes happening to the way we will be delivering care throughout the AST medical clinics. Rest assured that like the new building, these changes are aimed squarely at providing increasingly better patient care. One new initiative is appropriately named Improving Patient Care (or IPC for short.)
IPC was developed by the Indian Health Service (IHS) to fundamentally transform the quality of care it provides. While the IPC model is uniquely designed to improve the problems in Indian Health clinics, this approach is based on the best practices of the health care quality improvement field. Started under the leadership of former CEO Gary Wabaunsee and continued by the leadership of head clinical administrator and interim CEO Beverly Felton, our clinical staff has begun training and implementation of this exciting IPC model.
While the effects of IPC generally start small and expand gradually, there are a few changes that you should expect to see in the next few weeks to months at our medical clinics…